Privacy Policy
Because your trust means everything to us
Last Updated: 2 Apr 2025
This Privacy Policy governs data collection, processing, and usage parameters established by TheQuickAssist.co ("Platform"), a digital product owned and operated by Prominno Labs Pvt. Ltd. . By engaging with the Platform's AI Ai Agent builder, the user acknowledges the implicit data interactions inherent to service functionality.
1. Data Collection Mechanisms
1.1 Personally Identifiable Information (PII)
User-submitted data that may be aggregated, stored, and processed includes, but is not limited to:
- Full legal name
- Electronic mail identifiers
- Telephonic contact digits
- Financial instrument details (for transactional facilitation)
- Corporate/Business credentials (where applicable)
1.2 System-Generated Metadata
Upon engagement with the Platform, the following metrics may be passively accrued:
- Unique IP signatures
- Browser and device identifiers
- System telemetry and interaction logs
- Originating digital referral sources
1.3 Conversational Data
Ai Agent-related interactions may be subject to:
- Algorithmic storage of configuration paradigms
- Logged discourse exchanges
- Telephonic contact digits
- Processed user-generated input-output frameworks
2. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you explicitly agree to data processing (e.g., checking a box on a form).
- Contractual Necessity: To fulfill our service obligations to you (e.g., account creation, payment processing).
- Legitimate Interests: For security, analytics, and service improvement, provided these interests do not override your rights.
- Legal Obligation: To comply with applicable laws and regulations.
3. Data Utilization Scope
Acquired data sets may be utilized for:
- Core AI Ai Agent operations and service optimization
- Financial processing and subscription validation
- Direct and automated communicative outreach
- User engagement analysis and behavioral insights
- Fraud deterrence and compliance adherence
4. Data Dissemination Policies
User data shall remain non-commercialized but may be subject to controlled disclosures:
- Authorized Vendors: Third-party facilitators engaged in hosting, analytics, transaction handling, and user support.
- External Integrations: Cross-platform data synchronization with services such as WhatsApp for Ai Agent execution.
- Regulatory Compliance: Legal mandates may necessitate disclosures to governmental or judicial entities.
- Corporate Structural Adjustments: Data inheritance in case of mergers, acquisitions, or asset transfers.
5. Data Integrity & Security Protocols
While industry-standard safeguards are deployed, absolute immunity from digital compromise cannot be assured:
- Encryption methodologies safeguard high-sensitivity data
- Restricted administrative access to user-specific records
- User-initiated credential security responsibilities remain paramount
6. Tracking, Cookies & Behavioral Monitoring
The Platform employs automated tracking constructs to:
- Enhance session-based efficiency
- Extract analytical insights from user behavior
- Preserve preference-based configurations
Users may configure their systems to mitigate cookie retention, though functional limitations may ensue.
7. Retention & Data Lifecycle Management
We retain personal data only as long as necessary:
- Account Data: Retained until account deletion.
- Transaction Records: Retained for 7 years for tax and accounting purposes.
- Marketing Data: Retained until you opt-out or withdraw consent.
- Session Data: Retained for 12 months for analytics.
8. User Rights & Control Parameters
Subject to jurisdictional variances, users may:
- Solicit access to, rectify, or erase stored personal data
- Restrict processing or invoke consent withdrawal rights
- Demand structured portability of data in applicable scenarios
Rights execution requests should be directed to support@thequickassist.co.
9. External Dependencies & Third-Party Processors
We engage the following third-party service providers who may process data on our behalf:
- Google Analytics: For website traffic analysis.
- Facebook Pixel: For marketing and conversion tracking.
- Trustpilot: For customer reviews.
- Razorpay: For payment processing.
- Firebase: For authentication and database hosting.
9.1 Google API Services User Data Policy Compliance
TheQuickAssist integrates with Google Calendar solely to provide calendar sync and scheduling features. Google user data obtained via Google APIs is never transmitted to, or processed by, any third-party AI or machine learning service. Any use of third-party AI providers (e.g., OpenAI) in TheQuickAssist applies only to separate features such as chatbot responses and content processing, based on user-provided data, and is not derived from Google Workspace API data. The use and transfer of any information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Interactions with external domains, hyperlinked from the Platform, fall beyond our governance. Users are advised to review independent privacy doctrines.
10. Minor Protections & Compliance Stance
This Platform is not designed for individuals under 13 years of age. Any inadvertent data collection involving minors should be reported for immediate redressal.
11. Policy Amendments & Versioning
TheQuickAssist.co, as a product of Prominno Labs Pvt. Ltd., reserves the right to amend this policy at its discretion. Continued engagement post-modification constitutes implicit acceptance of revised stipulations.
12. Contact & Redressal Mechanism
Inquiries or concerns regarding this Privacy Policy should be directed to support@thequickassist.co.